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Resolutions to disputes

Updated : 2015-06-10

Telephone number for safeguarding consumers’ rights when their rights are infringed upon

Industrial and commercial administration all over China generally set specific consumers’ rights hotline to facilitate consumers to complain and safeguard rights. Consumers’ rights hotline telephone number all over China is uniformly “12315”. Foreigners in China may dial up “12315” (consumers’ rights hotline telephone number) to complain as well.

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